Privacy Policy

Effective date: 17 October 2026  |  Last updated: 17 October 2026

1. Introduction

This Privacy Policy explains how Pandit Manoj Kumar Jyotshi, together with Vividbloom Enterprises Pvt Ltd (together, “we”, “us” or “our”), collects, uses, stores and protects the personal information of visitors and clients (“you”) who use the website panditmanojkumar.online (the “Website”) or contact us by phone, WhatsApp, SMS or email for astrology, palmistry, vastu and related consultation services (the “Services”).

We are committed to handling your information responsibly and in accordance with applicable Indian law, including the Information Technology Act, 2000, the Information Technology (Reasonable Security Practices and Procedures and Sensitive Personal Data or Information) Rules, 2011, and the Digital Personal Data Protection Act, 2023. By using the Website or submitting your details, you agree to the practices described in this policy.

2. Information We Collect

a) Information you give us

• Contact details: name, mobile number and email address.
• Birth details: date, time and place of birth, which are needed to prepare a kundli (birth chart).
• Consultation details: the questions or concerns you share, palm photographs (if you choose to send them), and details of family members you ask us to include, such as for kundli matching.
• Payment information: transaction references for fees paid. We do not store your card, UPI PIN or bank login details; payments are processed by your bank or payment provider.

b) Information collected automatically

• Basic technical data such as IP address, browser type, device type, pages visited and time of visit, collected through server logs and cookies.

3. How We Use Your Information

We use your information only for legitimate purposes connected with the Services, including to:

• respond to your enquiry and schedule your consultation;
• prepare and analyse your birth chart, palm reading or vastu assessment;
• provide guidance, remedies, muhurat and follow-up support;
• send appointment confirmations, reminders, quotes and service-related updates;
• process payments and keep records required by law;
• improve the Website and the quality of our Services; and
• comply with legal obligations and protect our rights.

We do not use your birth details or consultation information for any purpose unrelated to your Services.

4. Calls, SMS & Email Communications

When you submit the enquiry form and tick the consent box, you agree to receive calls, SMS messages and emails from Vividbloom Enterprises Pvt Ltd about your enquiry, quotes and services at the mobile number and email address you provide. This consent applies even if your number is registered on the National Do Not Call (DND) / NCPR registry.

• Message frequency varies depending on your enquiry and appointments.
• Message and data rates may apply as per your mobile operator's plan.
• You may reply STOP to any SMS to opt out, or HELP for help, at any time. You can also opt out by emailing or calling us using the details below.
• Consent to receive communications is not a condition of purchase of any Service.

5. Sharing & Disclosure

We do not sell or trade your personal information. We may share limited information only:

• with trusted service providers who help us operate (for example, telecom/SMS gateways, email and website hosting providers), only to the extent needed and under confidentiality obligations;
• with payment processors to complete transactions you initiate;
• where required by law, court order or government authority, or to protect the rights, property or safety of us, our clients or others; or
• with your explicit consent.

6. Cookies

The Website may use essential cookies and similar technologies to function properly and to understand how visitors use it. You can block or delete cookies through your browser settings; some parts of the Website may not work as intended if you do.

7. Data Retention

We keep your personal information only for as long as needed to provide the Services, follow up on your consultations, and meet legal, tax and accounting requirements. When it is no longer required, we delete it or anonymise it securely. You may ask us to delete your data earlier, subject to any legal obligations to retain it.

8. Data Security

We follow reasonable security practices to protect your information against unauthorised access, alteration, disclosure or destruction, including restricted access and secure storage. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.

9. Your Rights

Subject to applicable law, you have the right to:

• access a summary of the personal data we hold about you;
• request correction, completion or updating of inaccurate data;
• request erasure of your personal data;
• withdraw your consent at any time (this will not affect processing already carried out);
• nominate another person to exercise your rights in case of death or incapacity; and
• raise a grievance with us, and thereafter with the Data Protection Board of India.

To exercise any of these rights, contact us using the details in Section 13.

10. Children's Privacy

Our Services are intended for persons aged 18 years and above. Birth details of a minor (for example, for naamkaran or a child's kundli) should be provided only by a parent or lawful guardian, who consents on the child's behalf.

11. Third-Party Links

The Website may contain links to third-party services such as WhatsApp or Google. We are not responsible for the privacy practices of those services and encourage you to read their privacy policies.

12. Changes to this Policy

We may update this Privacy Policy from time to time. The updated version will be posted on this page with a revised “Last updated” date. Continued use of the Website after changes are posted means you accept the revised policy.

13. Contact & Grievance Officer

For questions, requests or complaints about this Privacy Policy or your personal data, please contact:

We aim to acknowledge grievances within 48 hours and resolve them within 30 days.